Terms of service

1. General Information

Marie Therese Wolf - Artwear S.L., with registered office at Carrer d’en Sala 37, 07260 Porreres, Tax ID B16461394, email info@marietheresewolf.com, manages this e-commerce website. By making a purchase on this site, you agree to the following Terms and Conditions.

2. Products and Availability

All products on the website are accurately described. Availability may vary, and we reserve the right to modify or remove products without prior notice.

3. Pricing

All prices are in Euros (€) and include applicable taxes. Shipping costs are calculated separately and displayed during the checkout process based on the delivery destination.

4. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards
  • PayPal
  • Apple Pay
  • Google Pay
  • Klarna

Payment must be completed at the time of purchase.

5. Shipping

Orders are processed and shipped within 2-3 weeks from payment confirmation. Delivery times may vary depending on the destination and the chosen courier. We are not responsible for any delays caused by the courier.

6. Return and Refund Policy

Due to the nature of our products, which are made-to-order and tailored specifically for each customer, returns and exchanges are subject to the brand’s discretion.

  • Returns for defective or faulty products: If the product is defective or does not conform to the description, you may request a return and a full refund.
  • Returns for other reasons (e.g., wrong size, change of mind): Returns are not guaranteed and will be assessed on a case-by-case basis at our discretion.

To initiate a return, visit your account page, navigate to the orders section, select the order and follow the guided return process. Returned products must be in their original, unused condition and in the original packaging. Return shipping costs are the responsibility of the buyer.

7. Warranty

All products are covered by a 24-month legal warranty for conformity defects, in accordance with applicable laws.

8. Contact Information

For any inquiries or assistance, please contact us via email at info@marietheresewolf.com.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by Spanish law. Any disputes arising from these terms shall be resolved in the courts of Porreres, Spain.